Quality management system

Ropox A/S wants our customers to experience high quality and professionalism through all contact with Ropox employees and usage of company products. We are dedicated to providing reliable, innovative, and user-friendly solutions that meet the highest quality standards. We specialize in designing and manufacturing ergonomic and accessible solutions that support independence and improve quality of life for people with varying mobility needs.

The basis for good quality is the right attitude of the individual employee. Through targeted recruitment and human resource development, Ropox ensures a staff of employees with the will and ability to maintain a high quality level in their work and continuously improve performance.

Ropox A/S’ quality management system is based on DS/EN ISO 9001:2015, and is rooted in the company’s mission, vision, values, strategy, risk management, action plans, policies, and performance management. Our ISO 9001 certified processes help ensure consistency, compliance, and continuous improvement throughout the organization.

The quality management system of Ropox A/S substantiates the coordination between the company’s procedures in a clear and structured way. Through close co-operation and good communication between customers, suppliers, and employees, Ropox will ensure to always offer and supply optimal solutions in proportion to the needs of our customers. Our quality assurance processes help maintain high customer satisfaction and product reliability.

We are committed to delivering in accordance with agreed quality standards and delivery times. Our assurance of delivery and total number of complaints must be kept according to current objectives and internal benchmarks.

We are committed to preventing potential lack of quality by thoroughly planning new projects, as well as continuously monitoring, measuring, and analyzing relevant data. We will work systematically to collect, evaluate, and utilize our experiences for future improvements.

Ropox A/S’ quality management system must be developed continuously to ensure constant customer satisfaction, regulatory compliance, and added value. In all functions and levels of our organization, we will set up and follow up on definite and ambitious goals of improvement, aligning with key performance indicators.

Healthy business principles must be firmly established in our quality management system procedures. A continuous administrative simplification and high improvement of the quality management system must take place to maintain competitiveness and efficiency.